Academy of Chiropractic Personal Injury & Primary Spine Care Program
Quickie Consult 186
From the Desk of Dr. Mark Studin
Academy of Chiropractic
Preamble: Many of the issues I bring to you are very small, yet each issue is just that, an issue. If you take care of the small issues, then you will be able to build and more importantly, focus on the bigger issues...a larger practice and more family time.
“Talking Points that Motivate Lawyers”
One of our doctors who has been in the program for 18 months and has gotten a total of 2 referrals as a result of all of his hard work, called and thankfully, didn’t whine. He simply said, "What am I doing wrong?" After a 20 minute conversation it was determined that this doctor, when meeting with lawyers, was focusing on care and that was the emphasis of the conversation.
Let me reiterate what I have said over and over and was reinforced by a prominent neurosurgeon that many of us have studied with. Lawyers, just like many medical specialists, do not give a rat’s butt about your care. The lawyers only want to know that you have the patient under active care; what you do is between you and your patient. The only thing the lawyers want to know is if you can accurately diagnose and prognose their clients and have the credentials behind your findings to get your work admitted into evidence. With that information, the only other thing they need are admissible reports.
This doctor, who called me 3 days ago, had another meeting with a lawyer yesterday and followed the game plan. The results, 2 immediate referrals without asking for any. This doctor followed the rules and will never ask for the referral because you don’t have to if you understand. The moral of the story, talk triaging the patient, the specialists that are required, the advanced diagnostic tests and how you are going to report the results.
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