Academy of Chiropractic
Quickie Consult 1260
Clinical Information 285 CI
Preamble: Many of the issues I bring to you are very small, yet each issue is just that, an issue. If you take care of the small issues, then you will be able to build and more importantly, focus on the bigger issues...a larger practice and more family time. -Mark Studin 2006
“Build a Strong-Stable Foundation for Success"
“I win” Mark Studin 2020
My most critical role is to keep you informed as to trends I see I too often focus on the end-game of practice success and do not spend enough time on the foundational building blocks that must be firmly in place. Therefore, I want to review those building blocks to ensure that steps were not missed that will certainly come to haunt you in the future.
Today’s marketplace has changed. The carriers are getting tougher, COVID has made refers more select in whom they work with. We have to be the best at what we do and cannot cut any corners. Your reputation must be enhanced to the highest level.
These are the 4 basic steps to get started WITHOUT CUTTING CORNERS
Podcasts: The first step in the program is to listen to the infrastructure podcasts. There are 105 podcasts and were "painstakingly created" so that You understand the necessity for a strong foundation within your practice. I have added a significant amount of redundancy within those 105 to ensure you see the subject matter from multiple perspectives.
Compliance Review: At the same time, you were to get me your documents to do a compliance review. This is the most important step in our relationship. I have long held that I do like care if you make another penny as long as you don't have to give it all back and then threefold. Chiropractic's dirty little secret is that 95% of all doctors are committing insurance fraud based upon proper documentation. Out of that 95%, most are so egregious that they are committing a Rico violation and this process gives everyone an opportunity to fix every problem before an adverse entity realizes the defects. I do not want your money, your license or your freedom as those are the three pillars of penalties if found guilty. Do not procrastinate in getting a compliance review.
For those of you who have "cut corners" (corner cutters typically get n the most trouble) and skipped it, here are the instructions:
NOTE: All documentation MUST be on the same patient
Please send me your:
All the COMPLETED intake forms are given to the new patient before care, including, but not limited to:
Accident and/or personal histories
Last new personal injury patient E&M (99202-99203-99204-99205) report (if you haven't had a personal injury case in the last 30 days, then send any patient)
Inclusive of the history, examination, recommendations, diagnosis, etc.…
First SOAP (treatment) note of the above new patient that is not part of your initial evaluation
Office Policy you give your staff
Curriculum Vita (CV)
THIS IS THE MOST IMPORTANT PART OF THE PROGRAM… DO NOT SKIP THIS. This will take 1 full hour with you in front of a computer ALONE and you do not need any paperwork, I will already have it.
Please scan and email the documents to DrMark@AcademyOfChiropractic.com in the above order AS 1 FILE all in the same direction [Our email and fax service is HIPAA Compliant, is yours?]. Please review the images to ensure they are dark enough to read. How you follow these directions will tell me if you are "lawyer friendly" as lawyers will judge how well you follow directions and the first lesson I can give you is that lawyers will NOT work with you if you can't pay attention to instructions because they feel you will underachieve on the witness stand (even if they know you will never get there).
If you are still "old school" you can fax them to our HIPAA Complaint Fax 844-644-5468. Make sure your name is on it, so I know it's yours. DO NOT SEND INDIVIDUAL FILES…ONLY ONE CONTINUOUS FILE.
This is a critical step, as I must ensure your compliance before moving forward. After you have sent the file, I will email you to make a 1-hour appointment to do the compliance review. IF… your files are not sent in the correct format, I will NOT do the review with you as it will not accomplish what you need. These are preferably done early in the morning.
Go to the Website and Read: Once you have completed the 105 podcasts, go to the Consulting site at www.teachchiros.com, section #3 Infrastructure, and start reading at #106. There are 145 consultations and 277 "quickie consults." These should all be read sequentially without skipping around. The infrastructure section is engineered to explain the "why" of what you need to do with some action steps. Sections #4 - #8 are your action steps. These sections detail those action steps to be done in your practice and starts the process of your referral sources running after you. This will also start to remove all guesswork out of patient care.
During this process, which typically takes 3 months, I expect you to call me a lot. There are so many questions that you should not search for answers, because you will fall into the same habits you had prior to our relationship. I have been where you want to be, and I urge you not to make the same mistakes I made; they are all costly.
P.S. Talking to me more cost you $0.00 more!
Pull from your charts, every PI case you have treated over the last 5 years and contact the lawyer to see what cases are still active.
Then call me on what to do next!!!